Do Not Sell or Share My Information

Your Privacy Matters

At Hayah Closet, we believe trust is just as important as quality. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable privacy laws.

We do not sell your personal information for money and never have.

Like many online retailers, we may use cookies, pixels, and similar technologies provided by trusted partners such as Meta and Google to understand how visitors use our website, improve your shopping experience, and show you advertisements that are more relevant to your interests. Depending on applicable law, this may be considered a form of "sharing" personal information.

Your Choices

You have control over how your personal information is used.

You may request to:

Withdraw your consent (where consent is the legal basis for processing)
Opt out of advertising-related data sharing, where applicable
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information, subject to legal obligations
Restrict or object to certain types of processing
Receive a copy of your personal information in a portable format, where applicable

Managing Cookies

You can manage your cookie preferences at any time through our cookie banner or by adjusting your browser settings.

Please note that disabling certain cookies may affect some features of our website. If you clear your browser cookies or use a different device, you may need to update your preferences again.

How to Submit a Privacy Request

To exercise any of your privacy rights, please contact us using the information below.

When contacting us, please include:

Your full name
The email address associated with your order or account
Your order number (if applicable)
The privacy request you would like us to process

We will review your request and respond within the timeframe required by applicable law.

Information We May Collect

Depending on how you interact with our website, we may collect:

Category	Examples
Contact Information	Name, email address, phone number, shipping address
Order Information	Purchases, returns, payment status (payment details are processed securely by our payment providers)
Device & Usage Information	IP address, browser type, device information, pages visited
Approximate Location	Country or city based on IP address
Shopping Preferences	Products viewed, wish lists, browsing behavior, marketing preferences

Who We Share Information With

We may share limited personal information with trusted service providers that help us operate our business, including:

Shopify (store platform)
Payment processors
Shipping and fulfillment providers
Website analytics providers
Customer support tools
Marketing and advertising platforms such as Meta and Google, where permitted by applicable law

These providers are only permitted to use your information to provide services on our behalf or as otherwise permitted by law.

International Data Transfers

Some of our service providers operate in countries outside Egypt. When personal information is transferred internationally, we take appropriate measures to help ensure it is protected in accordance with applicable privacy laws.